CONTACT US
We strive to respond to all inquiries within 24 hours.
FAQ
Frequently asked questions from our customers
How long is the delivery time?
We usually deliver your order within 2-4 business days in Denmark with home delivery. Delivery abroad depends on the destination - please contact us for an estimate.
Do you deliver abroad?
Yes! We offer worldwide delivery . No matter where you are, you can order an ENGWE vehicle from us.
Can I pick up my order myself?
Yes! We have a warehouse in Zealand , where you can pick up your order by appointment. Contact us to make a pick-up appointment.
Do you have spare parts for ENGWE vehicles?
Yes – as one of the only ones in Denmark, we offer virtually all spare parts for ENGWE . We focus on long-term support and easy access to parts.
Is SpeedyBikes an official ENGWE dealer?
Yes, we have been an official dealer of ENGWE since 2021 , ensuring you genuine products and specialized guidance.
Do you also sell accessories and extras?
Yes, we have a wide selection of accessories and extras for ENGWE electric bikes so you can customize and optimize your cycling experience.
How do I contact you?
You can contact us by email or phone – see our contact information at the bottom of the page. We respond quickly and help with everything from ordering to support.
Are ENGWE electric bikes legal to ride in Denmark?
Yes – we only sell ENGWE vehicles with a legal engine power of max. 250W and a top speed of 25 km/h, which comply with Danish legislation for electric bicycles .
Can I lock the speed so that the bike does not go more than 25 km/h?
Yes! Many of ENGWE's models have a built-in speed limiting system , and the display can be locked so that you don't accidentally exceed 25 km/h . This is smart if you want to make sure that your bike always stays within the legal limits - for example, if you lend it out.